About the Role
Manage cluster operations in Bangalore. Define and manage the operational processes and systems. Part of the customer delight team that is the first point of contact for enquiries, bookings, on-going transactions. Plays a critical role in ensure smooth delivery of service and delight customer with awesome experience.
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Responsibility
Responsible for lead management and on-boarding
Responsible for back-end operational processes
Ensure no walk is missed, organize and manage back-ups
Manage tools to update & maintain customer and provider interaction
information
Field activities for on-boarding customers and providers
Skills & Requirements
In love with dogs!
Graduate/Post Graduate degree in any discipline
Excellent communication skills
MS Office- Excel
Ability to respond to customer queries & manage different situations
Flexibility- start-up needs and work requirements change. Open to accepting new challenges & tasks based on need of the company.
Field operations require flexible timings
Joining: Immediate  Location: Bangalore
Website: www.tailz.inÂ
Applications:Â Send your resume with portfolio link to pack@tailz.inÂ