Experience the joy of having dogs in your life! 😊
If you're passionate about dogs, have space, and some free time to spare for furry friends, you're in the right place. Before you start, here are a few essentials:
1. **Must Love Dogs**
2. Must be at least 18 years old
3. For sitters, own or rent a space
4. For walkers, be physically fit for long walks
1. Follow the link and register
2. Use DigiLocker to complete background verification. You will need to keep the following documents handy
- ID card
- Address Proof
- Pan Card
3. We will follow-up with a call for verification
4. You must make sure
- Photos are clear and bright
- Photos in landscape mode
Make sure to take clear photos of all open spaces and area where the pet will stay and sleep.
5. Remember- all pet bookings will be confirmed only after the pet-parent visits your space. So please be honest and accurate in describing yourself and your space.
1. Online application takes just 5 mins
2. Provide valid id and details for faster verification.
3. Clear photos are crucial for faster approval
4. Complete process can take upto 7 days
At tailZ, we are committed towards building a community of trusted Pet-sitters. By providing your identification and address proof documents you help build trust. We use Government of India document verification and document sharing mobile app, DigiLocker, for our process. Please follow the link for DigiLocker guide. https://bit.ly/digilockerguide
Only upload DigiLocker verified Driving License and masked Aadhaar card, unverified and unmasked documents will be rejected.
1. Upload Id Proof
2. Upload Address Proof
3. If your permanent address as given on Aadhaar Card or Driving License is different from the location where you intend to provide pet-care services then please provide one of the following documents as an additional address proof in your name: - Rent Agreement, Electricity bill, Bank statement/passbook, Gas connection, Postpaid mobile bill
4. Maximum file size 10MB
5. File format PDF or JPEG format
The online verification process failed due to one of the reasons below
1. Application form incomplete
2. Invalid phone number
3. Invalid id/address proof
4. Digilocker verified documents not provided for verification
Reach out to us to complete the pending documentation.
If verification failed due to incomplete application you can apply immediately
If verification failed due to incorrect details, you can apply immediately with correct details
Rejection due to any other reason, please wait for 3 months before re-applying.
Its free of cost. Sign-up now!
You focus on caring for the pets, we do everything else!
1. We will connect you to your pet clients.
2. Easy and transparent payments.
3. Easily track your bookings and payments from the app.
4. We will assist you in case of any pet emergencies.
5. We have got your back covered
We will provide you with a training manual, handbook and training videos. This is self-study material especially created by tailZ in collaboration with a Canine Behaviorist. You will need to complete an evaluation test before you can accept any service requests through the platform.
1.This is the time when the pet parents, pet and the care-giver get to meet and get familiar with each other. If you (your pet) and the sitter feel comfortable with each other, go ahead and confirm your booking!
2.It is required for all new bookings. Repeat bookings skip this step.
3.Booking is confirmed only after Meet and Greet.
No, if you're only providing home-style pet-care services. But the long answer depends on the kind and scale of business you are running. We recommend you discuss this with a professional in your state.
Payments are transferred directly into your bank account. Payments are processed within 48 hours after the end of service. No cheques. No cash.
Service may not be complete yet or it maybe an upcoming service
If service is complete and you have still not received the payment after 48 hours- We apologize for the delay. Please reach out to us at support@tailz.in and share your booking details. We will look into it.
1. Be polite and try to resolve issues amicably.
2. Be understanding and patient. Sometimes, just listening to someone complain helps resolve issues.
3. In services industry it important to build positive relationship with clients. Focus on building long term relationships.
4. Apologize, it may help.
5. Call tailZ support and try to assist the Pet Parent. Take lead in resolving the issue.